999t Privacy Policy & Data Protection

999t is a secure and reliable online gaming and betting platform serving users in Bangladesh. We take your privacy seriously. This privacy policy explains how 999t collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

By creating an account on our platform, playing games, completing transactions, or using any other service, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy may be updated from time to time. We will post a notice on the platform whenever changes are made. You can stay informed about the latest information by reviewing this page regularly.

Providing services on the 999t platform requires collecting various types of information. The details are described below:

2.1 Information You Provide Directly

When you register on our platform or manage your account, you provide certain information yourself. This includes:

• Full name and date of birth (for age verification — only users aged 21+ may create an account)
• Email address and mobile number
• Password (stored in encrypted form)
• Financial transaction details, such as mobile numbers for bKash, Nagad, or Rocket
• Documents required for identity verification (national ID number, etc.)

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device identifier
• Browser type and operating system
• Time of visits to the platform, page view records, and click history
• Session information and cookie data
• Details of gaming activity (which games were played, bet amounts, etc.)

2.3 Information Received from Third Parties

In the process of verifying your identity and age, we may use legitimate third-party verification services. Information received from these services may also be stored in our database.

999t uses your personal information only for specific and lawful purposes. We never use your information in unnecessary or unauthorized ways.

The main purposes for which your information is used are:

• Account creation, management, and verification
• Processing financial transactions (deposits and withdrawals) and ensuring withdrawals are processed within 5–30 minutes
• Providing gaming services, promotions, and bonus offers
• Providing customer support — via 24/7 live chat and email
• Ensuring platform security and preventing fraud
• Monitoring user activity to ensure responsible gaming
• Complying with applicable regulations and age verification (for users aged 21+ only)
• Conducting analysis and research to improve our services
• Personalizing the platform according to your preferences and experience

999t does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, some information may be shared in the following specific circumstances:

4.1 Service Provider Partners

To operate our platform, we work with certain trusted third parties, such as payment processors (bKash, Nagad, Rocket), identity verification services, and technology service providers. These partners are given access only to the information necessary to perform their specific tasks and are contractually obligated to keep your information secure.

4.2 Legal Obligations

If a legitimate legal authority requests information through an order or legal process, we may be required to provide that information in compliance with applicable law. In such cases, we will make every effort to notify you where possible.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, the new operating party will be bound to comply with the terms of this privacy policy.

4.4 Security & Protection

Information may be shared with relevant authorities as necessary to prevent and investigate fraud, money laundering, or other illegal activities.

999t has implemented modern technical and organizational measures to protect your personal information. Our security framework follows these standards:

• SSL Encryption: All your information and transactions are encrypted using SSL (Secure Sockets Layer) technology, keeping all data transfers completely secure.
• Password Hashing: Your password is not stored directly — it is transformed using a strong cryptographic hashing algorithm.
• Access Controls: Only authorized staff may access your information for specific purposes. All access is logged and monitored.
• Regular Security Testing: Our systems undergo regular vulnerability assessments and security audits.
• Data Backups: Regular backups are taken to ensure data can be recovered under any circumstances.
• Firewall & Intrusion Detection: Advanced firewall and network security measures are in place to protect against unauthorized access.

However, no method of transmitting information over the internet can guarantee complete security. It is your responsibility to keep your password confidential and to notify us of any suspicious activity on your account.

999t uses cookies and similar tracking technologies to operate the platform properly and to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Entirely necessary for the platform to function effectively. These are used to maintain login sessions and ensure security.
• Functional Cookies: Help remember your preferences and settings, such as language and display preferences.
• Analytical Cookies: Used to understand how our platform is being used so we can improve our services.

6.2 Cookie Controls

Cookies can be disabled through your browser settings. However, disabling essential cookies may mean that some core features of the platform are no longer available.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: Information is retained for the entire duration that the account remains active.
• Closed Accounts: Even after an account is closed, financial and transaction records may be retained for a specified period as required by regulatory authorities.
• Analytical Data: Anonymized and aggregated data may be kept for long-term analysis.
• Support Records: Records of customer service interactions are retained temporarily to ensure service quality.

999t believes you should have full control over your own information. To that end, we provide you with the following rights:

• Right to Access: You can view what information we hold about you.
• Right to Correction: You can request a correction if any of your information is inaccurate.
• Right to Deletion: In certain circumstances you can request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you can request that limitations be placed on the processing of your information.
• Right to Opt Out of Marketing Communications: You can request to stop receiving promotional communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

999t strictly enforces a 21+ age policy. Our platform never knowingly collects information from, or approves membership for, anyone under the age of 21.

An age verification process is in place at the time of registration. If we become aware that someone under the age of 21 has created an account, that account will be closed immediately and the associated information will be securely deleted.

If you believe a minor is using our platform, please contact [email protected] immediately.

Our platform uses certain third-party services, such as game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) and payment service providers. These third parties have their own privacy policies and handle information according to their own policies.

999t is not responsible for the privacy practices of these third parties. We are accountable only for the privacy policy of our own platform. The terms of service of game providers whose games are available on our platform can be found on their respective websites.

This privacy policy may be changed from time to time due to business changes, technological developments, or legal requirements. If any significant changes occur, we will notify you in the following ways:

• Displaying a prominent notice on the platform
• Sending a notification to your registered email address
• Showing a policy update notice when you log in

Continuing to use the platform after a change will be considered acceptance of the updated policy. You can stay up to date on the latest policy by visiting this page regularly.